FAQs | River Access Network | Brisbane City Council

Where can I find out more about other River Access Network facilities that Council is delivering?

To find out more about the Dutton Park Recreation Hub and the New Farm Park River Hub, you can visit the River Access Network page on Council’s website.

You can also contact the project team on 1800 884 681 or email cityprojects@brisbane.qld.gov.au.

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What is the West End Recreation Hub for?

The West End Recreation Hub accommodates:

passive craft such as kayaks, canoes and stand-up paddleboards
recreational vessels, including boats, yachts and jet skis
supporting the potential for future on-demand pick-up and drop-off for water taxis
recreational fishing from the pontoon.

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What area of the West End Recreation Hub can I use?

There are designated mooring areas at the pontoon for powered craft and passive craft. Signage is in place on the pontoon to direct users to the correct mooring area. Please follow the signage at the pontoon.

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How long can I stay at the hub?

The new pontoon will allow all craft to stay for a period of up to two hours, unless otherwise signed by Council.

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What is the maximum size of vessels allowed at the West End Recreation Hub?

The pontoon is suitable for vessels up to 75 tonnes.

The West End Recreation Hub is currently intended for use by recreational vessels and passive craft.

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Where can I find out more about the design of the hub?

If you would like more information about the design of the West End Recreation Hub, you can contact the project team on 1800 884 681 or email cityprojects@brisbane.qld.gov.au.

You can also visit the West End Recreation Hub page on Council’s website for more information about the facility.

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Why is Council collecting feedback and monitoring the usage of the hub?

Council will be monitoring the usage of the pontoon over the next 12-months and we welcome feedback on all operational aspects such as duration of stay, signage, and usage.

Where possible, Council will look to update the pontoon’s usage in line with community feedback to help ensure recreational and tourism activities are maximised.

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How will Council ensure the West End Recreation Hub is used correctly?

Users of the West End Recreation Hub should observe and follow the signage at the pontoon.

The area will be monitored to ensure the facility is used in accordance with the pontoon signage.

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What is the code of conduct for this hub?

Safe on-water conduct is guided by the Brisbane River Code of Conduct, which has been developed by Maritime Safety Queensland, Rowing Queensland, Transdev Brisbane Ferries and Council.

The Code of Conduct, developed for all commercial and recreational users of the Brisbane River, aims to ensure everyone can use the river safely and provides guidelines for nuisance and noise. The guidelines stipulate that all users of the river need to be considerate of other water users and neighbouring properties.

A copy of this code can be found on Maritime Safety Queensland’s website.

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Is there lighting at the hub?

Lighting has been installed on the gangway and pontoon to increase safety at the hub after hours.

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What do I do if a vessel is moored for longer than the specified time?

To report craft that are moored dangerously or not in accordance with pontoon signage, you can call Council on 3403 8888 .

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